Maria's is looking for an energetic, self-driven, courteous, team player to be part of this great family organization. A strong passion for serving others is a key quality required. Strong communication and writing skills are required for the right candidate to be hired. To be a successful Client Relations Associate, he/she must possess the ability to have an open mind to receive feedback and learn from clients. As well as a burning desire to contribute to the lives of the clients being served.
Background in Business is key to selection of the ultimate candidate. Love and passion for business is fundamental for the ultimate candidate. This is a position that will expand and challenge your strength and creativity. This is a position where you will also learn and enhance your business background. This is not a position where you “kind of want to do” just to fill in your day. We need only 1 candidate that will knock projects out the door like snapping your fingers. This is a fast moving enterprise with a devotion for business growth. If you are ready for this amazing challenging opportunity to contribute on the rise of this corporation, we’ll be eager to work with you. Know that your creativity is key and essential to the development of this position. We’re only recruiting stars for this position.
Main Acitivities
– Provide assistance to clients via phone and web.
– Create mail and email campaigns.
– Establish connection and rapport with current clients
– Follow Up with clients by phone and e-Mail
– Respond to quote requests via e-mail and phone
– Industry Market Research as Requested
– Social media development via use of Facebook, Twitter, Instagram
– Article research and creation for Company Blog
– Live Chat Assistance to online clients
What's Expected
– High Professional Positive Attitude
– Excellent Communication Skills
– Proficient in Reports Generation
– To be Creative and with Fuel Initiative
– Ability to handle Customer Service with High Due Care
– Ability to work Independently
– Professional Interpersonal Skills
– Ability to work under tight deadlines
Education / Experience / Training
– High School Diploma / Bachelors Degree is a plus
– Prior experience in client relations service is a plus
– Training in client relations service is a plus